We currently ship worldwide using DHL. Whether you're in Germany, the EU, or beyond – we’ll make sure your PrintFlow3D system gets to you quickly and securely.
If your country isn't listed at checkout, feel free to contact us – we’ll add it manually.
Shipping costs are automatically calculated at checkout based on your region:
Since August 2025, US Customs applies duties and fees on all imports from Europe, regardless of order value.
This means that in addition to our product and shipping price, extra costs will be charged to you upon delivery.
We ship Delivered Duty Unpaid (DDU/DAP) – meaning customs duties, taxes, and carrier handling fees are the responsibility of the buyer. These charges are not included in our prices.
All orders are shipped with DHL Premium International – safe, reliable, and optimized for international transit.
For deliveries to the United States, we use DHL/UPS Express to ensure faster customs handling and reliable service.
You’ll receive a tracking link as soon as your package is dispatched.
Orders are typically processed and shipped within 1–2 business days after payment confirmation.
You will receive a shipping confirmation email with tracking details once your order is on its way.
Europe: 1–3 business days
International: 3–7 business days
(Delivery times may vary depending on local customs processing.)
Not satisfied? No problem. You can return your PrintFlow3D product within 30 days of delivery – no questions asked.
Conditions:
Product must be unused and in original condition.
Return shipping costs are the responsibility of the customer (unless the return is due to a defect or error on our part).
Please contact us before returning to receive instructions.
We stand behind our engineering.
Every PrintFlow3D system comes with a 2-year manufacturer's warranty covering defects in materials and workmanship under normal use.
If you experience any issues, just reach out – we’ll find a solution.
